Shipping policy

Shipping policy
This policy explains how IRISHEYES COINS& BULLION("we," "us," "our") ships your order. By placing an order, you agree to the terms below.
Order Processing
In-stock items are typically processed and shipped within 1–3 business days of your order, excluding weekends and holidays.
Pre-sale / pre-order items are not in stock at the time of purchase and ship only after they arrive from the mint, pass our inspection, and are packaged. Estimated arrival windows are estimates only — please see our Pre-Sale / Pre-Order Policy for full details. Once a pre-order arrives at our facility, it ships within 1–5 business days.
Orders containing both in-stock and pre-order items may ship separately or together once all items are ready; let us know if you'd prefer one over the other.
Domestic Shipping (United States)
We ship via USPS. (UPS upon request additional fees due to pickup)
Estimated transit time after shipment is typically 2–7 business days, depending on the method selected at checkout.
Shipping costs are calculated at checkout based on weight, value, and destination. You will receive a tracking number by email once your order ships.
Signature Confirmation & Insurance for High-Value Orders
To protect your purchase, orders valued at $1,000 or more can be insured at an additional cost to the buyer and require an adult signature upon delivery. Please make sure someone is available to sign at the delivery address.
NO International Shipping
Tracking
Once your order ships, we'll email you tracking information. Please allow 24–48 hours for tracking to update after you receive it.
Lost Packages
If tracking shows your package as delivered but you cannot locate it, please first check with neighbors, household members, and your local carrier. If it still cannot be found, contact us at irisheyescoinsbullion@gmail.com within 24 hours and we will help open a carrier/insurance investigation. Resolution depends on the carrier's and insurer's findings.
Damaged in Transit
If your order arrives damaged, please keep all packaging and contact us within 3 days of delivery at irisheyescoinsbullion@gmail.com with your order number and clear photos of the item and packaging. See our Return & Refund Policy for how damaged items are resolved.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, we can reship it once any additional shipping cost is paid.
Questions
Reach us at irisheyescoinsbullion@gmail.com
Last updated: August 2026